Codacons, forse in cerca di fama elettorale, sta cogliendo ogni occasione per fare le pulci a Telecom. In questo caso si schiera contro il raddoppio delle spese di spedizione della bolletta (da 0,17 a 0,37 euro, per cui all’anno sono 2,64 euro contro 1,22 euro). Un piccolo rincaro che per Telecom sono tanti soldi in più: 52 miliardi all’anno, dice Codacons. Chi se la cava con il Web se ne frega del rincaro- consulta la bolletta online e non se la fa mandare a casa (io faccio così). Per il grosso degli italiani, allergici al Web, è un’occasione per vincere le resistenze e imparare. Chissà, magari si può attribuire a Telecom un intento sociale: convincere la gente a mettersi l’Adsl per non pagare le spese rincarate di spedizione. Scherzi a parte, forse su questa voce in bolletta (una delle poche non regolamentate dalle istituzioni) andrebbe data maggiore trasparenza. Così come sui motivi per cui ho ricevuto una bolletta di 85 euro in una casa dove, in quei mesi, la linea non è stata utilizzata per niente. Com’è possibile? Telecom si è presa due mesi di canone anticipati. Tanto per gradire.
Codacons alla guerra con Telecom
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Ma sulla tua bolletta la voce “spese di spedizione” a quanto ammontava prima dell’aumento, scusa?
A me 0,31 euro, non 0,17.
Ok c’è stato l’aumento, ma sono 6 centesimi e non 20 come sostiene il Codacons, che mi sembra stia dando davvero i numeri.
E’ vero che sono solo poche migliaia gli utenti che hanno scelto l’opzione via mail ma anche perché temono che non abbia lo stesso valore legale e sarebbe bene che Telecom Italia contribuisse a fare chiarezza su questo punto, così come un’azienda come Telecom Italia potrebbe fare una convenzione con le Poste e le Banche per dimezzare o eliminare addirittura i costi del pagamento della Bolletta, si potrebbero eliminare i costi se paghi con carta di credito, creare carte di credito aziendali, etc. Quando furono abolite le Casse aziendali Sip a cui pagavano la bolletta circa 10 milioni di italiani(1994), senza oneri aggiuntivi, Sip promose la creazione di BancoBol in supermercati, piazze, etc, chi li ha più visti? Tra l’altro più di 1 milione di utenti allora ritirava personalmente la bolletta, gratis, senza costi aggiuntivi presso gli uffici Sip, cosa che non fu più possibile.
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Ritornando alla spese di spedizione. Dal 14/09/2006 sono entrate in vigore le nuove tariffe per le spedizioni postali, previste dal DM del 12/05/2006. Nell’analisi della bolletta pervenutami in questi giorni(30/11/2006), oltre all’aumento (da 0,37 € a 0,53 €) mi sono trovato un costo di 0,16 € con voce: conguaglio Spese di spedizione fattura precedente. La mia domanda è: come posso risalire alla data di spedizione della bolletta? Questo per sapere se la spedizione è antecedente o seguente alla data 14/09/2006 incui tali norme sono entrate in vigore. Sfogliando la bolletta ho notato oltre al numero, anche una data dell’emissione fattura con dicitura 08/09/2006. Il mio dubbio nasce dal fatto che, se fa fede quest’ultima data, telecom italia non è autorizzata a chiedermi il conguaglio perchè l’aumento parte dal 14/09 come dal DM.
Ricapitolando
08/09/2006 Data emissione fattura 5° bimestre
14/09/2006 Entrata in vigore delle nuove tariffe coma da DM
30/11/2006 Recapito fattura 6° bimestre con conguaglio spese di spedizione del 5° bimestre
Come si risale alla data di spedizione della fattura del 5° bimestre?
argomento: BOLLETTA TELECOM via EMAIL
Sappiate che nel pdf della bolletta email non c’è il bollettino di CCP per il pagamento della stessa, nonostante nella prima pagina trovate comunque la scritta “Insieme a questo conto c’è il bollettino postale per pagare.
Questo è quindi un problema per chi paga con il bollettino e anche per me che vorrei pagare via home banking, perché avrei bisogno di un numero scritto in tale bollettino.
Since one of the ideas is to split strings not into words, but hopefully into phrases more semantically informative than the words they are made of, doing that better should mean better suggestions, and avoiding what essentially are word n-tuples should make for smaller data and slightly faster querying.
Perchè nel pdf di telecom italia non c’è più il bollettino postale??
Perchè nel pdf di telecom italia non c’è più il bollettino postale??
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Mi sono pervenute da telecon 3 fatture per un totale di Euro 826, quando avrei dovuto pagare massimo Euro 160- 200.Telefonato al 187 mi erano state ridotte a circa 270 Euro poichè avevo fatto presente che le telefonate speciali, satellitari eccc.. non erano state fatte dame o dalla mia famiglia (non ho ragazzi in casa!!!!!). Ora a distanza di qualche mese mi perviene da parte di Telecom una “COSTITUZIONE IN MORA” se non pago entro 10 giorni!!!!!!!! Io (forse) fessamente ho pagato quanto detto ma vorrei far qualcosa per avere il rimborso della somma. Datemi qualche consiglio in proposito. Grazie
qualcuno conosce il numero di conto corrente postale di telecom residenziali per pagare le bollette? grazie
annarita
E’ da setembre che ho disdetto i servizi “Teleconomy no problem” e l’autodisabilitazione, è arrivata la fattura, ed è la terza, con gli importi relativi ai due servizi disdetti. Non contenta la Telecom mi ha addebitato otto euro per 8 chiamate a “numeri spaciali di Telecom Italia servizi innovativi” effettuati secondo loro alle ore 03 del 27 gennaio della durata ognuna di 14 secondi!
Qualcuno sa di che si tratta?
Comunque ho fatto ricorso e non pagherò le angherie.
e da settembre 2007 che ho cambiato abitazione quindi residenza (solito comune) portando con me il vecchio numero con regolare richiesta e attivazione da quel periodo non ho piu’ ricevuto bollette telefoniche con la conseguente disattivazione nel mese di gennaio 2008 (cambiando casa l’ultima cosa a cui potevo pensare era quello di verficare l’arrivo delle bollette telefoniche) dato per scontato che avendo fatto tutto il necessario arrivassero senza verificare. Telecom dopo aver pagato gli arretrati mi ha dato udinza spiegandomi che a loro risultava l’indirizzo nuovo e quindi ha riversato la colpa a poste italane oggi e il 14/3 e ancora non mi e pervenuta la bolletta con scadenza 17/3 mi sono fatto spedire per e-mail il tutto, sapete che intastazione c’era? L’indirizzo della vecchia reidenza.Non so piu’ cosa fare.Oltre tutto posso chiedere un risarcimento per il perodo che mi hanno ingiustamente staccato il telefono? totale chiamate per chiarimenti circa 30
il numero di conto corrente postale di telecom italia s.p.a. è :
872002
.
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